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Shipping & Delivery Policy

Shipping & Delivery Policy

 

At Nidhi Shopping Mart, we aim to process and deliver customer orders as efficiently as possible.

Order Processing

Orders are generally processed after successful confirmation of the order and payment, where applicable.

Order processing time may vary depending on product availability, order volume and other operational factors.

Delivery Area

Delivery availability depends on the customer's location and the serviceable areas covered by Nidhi Shopping Mart.

If a particular location is outside our delivery area, the customer may be contacted regarding the order.

Estimated Delivery Time

Delivery times may vary depending on:

  • Delivery location

  • Product availability

  • Order size

  • Local delivery conditions

  • Weather conditions

  • Public holidays

  • Unforeseen circumstances

The estimated delivery information provided during the ordering process should be treated as an approximate timeframe.

Delivery Charges

Applicable delivery charges, if any, will be displayed or communicated during the ordering process.

Delivery charges may vary depending on the order value, delivery location or applicable offers.

Tracking and Order Updates

Where tracking facilities are available, customers may receive relevant order or delivery updates through the contact information provided during checkout.

Delivery Address

Customers are responsible for providing accurate and complete delivery information.

Nidhi Shopping Mart will not be responsible for delays or failed delivery caused by incorrect or incomplete address details provided by the customer.

Failed Delivery

If delivery cannot be completed because the customer is unavailable, the address is incorrect or there are other delivery-related issues, our delivery team may contact the customer to arrange another attempt, where possible.

Additional delivery charges may apply in certain circumstances.

Damaged Products

If you receive a damaged or incorrect product, please contact us promptly after delivery with your order details. We may request photographs or other information to verify the issue.

Delays

While we make reasonable efforts to deliver orders within the estimated timeframe, unexpected delays may occur due to circumstances beyond our control.

Contact Us

For questions regarding shipping or delivery, please contact Nidhi Shopping Mart using the contact details available on our website.